Youth Employment Programme (Checkout Operator) | Clicks Group
- Job Title: Youth Employment Programme (Durban)
- Company: Clicks Group
- Reference Code: click_025588
- Location: Durban, KwaZulu-Natal, South Africa
- Job Category: Retail / FMCG / Customer Service / Cashier
- Employment Type: Fixed-Term Learnership Contract
- Workplace Type: On-site (Retail Store Environment)
- EE Position: Yes
- Closing Date: 1 August 2026
- Qualifications Earned: NQF Level 2 Checkout Operator Occupational Qualification
Position Summary
Are you a young, energetic South African looking to launch your career in the retail and healthcare sector? Clicks Group is offering an exciting entry-level opportunity through their Youth Employment Programme based in Durban, KwaZulu-Natal.
This structured programme combines theoretical classroom learning with hands-on, practical work experience right on the retail shop floor. Designed specifically to tackle youth unemployment, this initiative equips successful candidates with foundational retail skills, customer service expertise, and a nationally recognized NQF Level 2 Checkout Operator qualification upon completion. If you are eager to learn, enjoy interacting with people, and want to gain valuable workplace experience with South Africa’s leading health and beauty retailer, this programme is your ideal starting point.
What the Programme Offers
- Practical Workplace Experience: Gain real-world retail exposure working directly inside Clicks retail stores alongside experienced teams.
- Formal Qualification: Earn a recognized NQF Level 2 Checkout Operator occupational qualification upon successful completion of the programme requirements.
- Structured Learning: Benefit from a balanced combination of structured classroom training and guided, on-the-job practical application.
- Skill Development: Build crucial workplace competencies, including point-of-sale operation, customer engagement, product merchandising, and team collaboration.
Key Responsibilities & Duties
- Checkout Operations: Learn and execute accurate point-of-sale processing, handling cash and card transactions efficiently while adhering to store procedures.
- Customer Service: Deliver friendly, helpful, and professional service to shoppers, assisting with product queries and maintaining high customer satisfaction.
- Store Operations: Support daily store routines, including stock replenishment, shelf tidying, price verification, and keeping checkouts clean and organized.
- Classroom & Practical Assessment: Actively participate in all required training sessions, complete portfolio activities, and satisfy assessment criteria to obtain the NQF qualification.
Minimum Requirements
- Citizenship: Must be a valid South African citizen with a green barcoded ID or smart ID card.
- Age Requirement: Must be between 18 and 29 years old at the time of application.
- Education: Must have successfully completed and passed Matric / Grade 12.
- Employment Status: Must be currently unemployed and NOT registered on any other learnership, internship, or skills programme.
- Interpersonal Skills: Strong verbal communication skills and a friendly, customer-focused attitude.
- Teamwork & Mindset: Ability to work effectively within a busy store team, with a strong willingness to learn and adapt to shift schedules.
About the Company: Clicks Group
The Clicks Group is a leader in the South African health, beauty, and wellness retail sector, operating hundreds of stores nationwide. Known for iconic brands such as Clicks, The Body Shop, and UPD, the group is deeply committed to youth development, job creation, and skills transfer across South Africa. Joining the Clicks Youth Employment Programme opens doors to potential long-term career pathways within the broader retail ecosystem.
Skhumbuzo Shandu is the founder of Careers With Shandu, a platform dedicated to helping South Africans access job opportunities, learnerships, and career development resources.
He focuses on sharing clear, practical, and up-to-date information to help matriculants, graduates, and job seekers navigate applications and build their careers.
Through his work, he aims to make opportunities easier to understand and accessible to everyone, especially young people entering the workforce.
