Furniture Consultant (40hr) – @home, Walmer, Port Elizabeth
Company: TFG (The Foschini Group)
Brand: @home
Job Title: Furniture Consultant (40hr)
Job Identification: 15818
Job Category: Stores
Location: Walmer, Port Elizabeth, Eastern Cape, South Africa
Work Arrangement: On-site
Employment Schedule: Full-time
Industry: Retail / Furniture and Homeware
Closing Date: 9 November 2026
Job Overview
TFG is looking for a customer-focused and sales-driven Furniture Consultant to join the @home team at its Walmer Livingspace store in Port Elizabeth. The successful candidate will represent the @home brand while delivering an exceptional guest experience and helping customers find suitable furniture and homeware solutions.
The main purpose of this position is to drive sales by understanding customer needs, recommending appropriate products and identifying opportunities to generate new business. The Furniture Consultant will be expected to monitor sales performance against targets, promote the store’s product range and remain informed about the latest furniture, homeware, design trends and technology.
The role also involves assisting with stock replenishment and visual merchandising to ensure that the store is properly presented and ready to welcome customers. The successful candidate should have a strong work ethic, a hands-on approach and the ability to perform under pressure.
This position also highlights business management and leadership capabilities, including sales planning, managing the sales process, monitoring store performance and managing risk. Candidates should be organised, commercially aware and focused on customer satisfaction, profitability and turnover.
Minimum Requirements
- Grade 12 (Matric).
Required Skills and Competencies
The ideal candidate should demonstrate the following:
- Passion for working with people.
- Target-driven and focused on delivering an excellent customer experience.
- Strong work ethic and hands-on attitude.
- Ability to take initiative and deliver results.
- Ability to thrive under pressure.
- Ability to work flexible hours according to business requirements, including weekends, public holidays and evening shifts.
- Strong organisational and administrative abilities.
- Figure-oriented and comfortable with administrative tasks.
- Management experience.
- Strong leadership and business management abilities.
- Ability to manage store risks.
- Profit- and turnover-driven approach.
- Strategic sales planning skills.
- Ability to manage the sales process and customer value.
Duties and Responsibilities
The successful candidate will be responsible for the following:
1. Customer Experience and Brand Representation
- Represent the @home brand and deliver an exceptional guest experience.
- Understand customer requirements and recommend suitable products and solutions.
- Exceed guest expectations through effective customer service.
- Ensure customer satisfaction by implementing the company’s customer service strategy.
- Build customer loyalty and maintain positive customer relationships.
2. Sales and Business Development
- Monitor sales performance against set targets.
- Promote and sell the store’s diverse furniture and homeware range.
- Identify opportunities to attract new business and generate additional sales.
- Apply effective negotiation and selling techniques.
- Manage the sales process and understand the factors influencing customers’ purchasing decisions.
- Contribute towards achieving the store’s sales, turnover and profitability objectives.
3. Product and Market Knowledge
- Keep up to date with the latest furniture, homeware and décor trends.
- Stay informed about relevant products and technology.
- Understand customer needs and buying influences to provide appropriate recommendations.
4. Stock and Visual Merchandising
- Assist with replenishing stock.
- Support visual merchandising activities.
- Help maintain the store’s presentation and ensure it is ready for customers.
- Contribute to creating an attractive shopping environment.
5. Store Management and Leadership
- Apply strategic sales planning to support business performance.
- Demonstrate leadership and business management capabilities.
- Manage tasks in an organised and thorough manner.
- Assist with managing risk within the store.
- Maintain a focus on business results, customer value and operational standards.
Required Skills
TFG specifically identifies the following skills for this position:
- Builds Customer Loyalty.
- Customer-Focused Mindset.
- Knows the Buying Influences.
- Managing the Sales Process.
- Negotiation.
- Service Delivery.
- Understands Buying Influencer Needs.
- Understands Customer Needs.
- Verbal Communication.
About TFG and @home
TFG is an internationally diversified retail group with a portfolio of 34 speciality lifestyle and apparel brands. The group aims to create remarkable omnichannel experiences and offers employees opportunities for growth across its different brands.
@home specialises in furniture, homeware, décor and accessories, combining luxury and functionality to create comfortable and inspiring living spaces. The brand focuses on quality, innovation and timeless style.
Employment Equity
Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.
Employment Conditions
This is an on-site, full-time store position at @home Livingspace, Walmer, Port Elizabeth. The successful candidate must be available to work a flexible schedule, including weekends, public holidays and evening shifts, according to business needs.
How to Apply
Interested applicants should apply through TFG’s official careers platform by searching for Job Identification 15818 or the position title, Furniture Consultant (40hr) – @home, Walmer.
Closing Date: 9 November 2026
Skhumbuzo Shandu is the founder of Careers With Shandu, a platform dedicated to helping South Africans access job opportunities, learnerships, and career development resources.
He focuses on sharing clear, practical, and up-to-date information to help matriculants, graduates, and job seekers navigate applications and build their careers.
Through his work, he aims to make opportunities easier to understand and accessible to everyone, especially young people entering the workforce.
