Learner: Customer Service Centre (CSC) – Clover
Closing Date: 05 November 2026
Company: Clover
Position: Learner: CSC
Department: Customer Service Centre
Location: Roodepoort, Gauteng
Job Type: Temporary
Number of Positions: 10
Reference Number: CLO261028-2
Job Category: Customer Service
Programme Duration: December 2026 – January 2027
Job Overview
Clover is inviting applications from enthusiastic and motivated young South Africans for its Call Centre Vacation Work Programme at the Customer Service Centre in Roodepoort, Gauteng.
This programme offers successful applicants an opportunity to gain practical workplace experience within a leading organisation while developing essential customer service, communication and problem-solving skills.
Participants will be exposed to daily call centre operations, customer enquiries, order processing and complaint resolution. This is an excellent opportunity for young people who want to gain experience in a professional working environment and build a foundation for future career opportunities.
A total of 10 positions are available.
Minimum Requirements
Applicants must meet the following requirements:
- Grade 12 / Matric or equivalent NQF Level 4 qualification.
- Matric must have been completed between 2021 and 2025.
- Minimum average of 55% for English and Mathematics or Mathematical Literacy.
- Advanced computer literacy.
- Must currently be unemployed.
- Must not have participated in a learnership programme before.
Key Duties and Responsibilities
Successful candidates will be responsible for the following:
1. Customer Service
- Provide excellent customer service.
- Handle incoming and outgoing customer calls.
- Assist customers with enquiries and complaints.
- Resolve customer queries by working with relevant departments.
- Maintain professional communication with customers.
2. Order Processing
- Capture customer orders accurately and on time.
- Confirm customer orders according to company procedures.
- Follow daily customer call lists.
- Inform customers when their accounts are on hold.
- Communicate order-related issues to relevant departments.
3. Sales and Product Promotion
- Promote Clover and other company products.
- Introduce customers to new and additional products.
- Explain product features and available special offers.
- Assist customers with suitable product selections.
4. Teamwork and Cooperation
- Work together with team members to achieve departmental targets.
- Participate in team meetings.
- Support colleagues when assistance is needed.
- Share responsibilities and contribute towards team success.
- Maintain positive working relationships.
Required Competencies
The ideal candidates should demonstrate:
- Good communication skills.
- Strong customer service orientation.
- Honesty and integrity.
- Good interpersonal skills.
- Motivation and commitment.
- Ability to work in a team.
- Problem-solving abilities.
- Good numerical skills.
- Attention to detail.
- Willingness to learn and maintain high standards.
Programme Details
Programme: Call Centre Vacation Work Programme
Company: Clover
Location: Customer Service Centre, Roodepoort, Gauteng
Duration: December 2026 to January 2027
Available Positions: 10
Reference Number: CLO261028-2
Closing Date: 05 November 2026
How to Apply
Interested applicants who meet all the requirements should submit their applications through the official Clover recruitment platform.
Ensure that your CV is updated and that you have your Matric certificate and academic results available.
This is a great opportunity for unemployed matriculants who want to gain practical customer service and call centre experience.
Apply before the closing date!
Skhumbuzo Shandu is the founder of Careers With Shandu, a platform dedicated to helping South Africans access job opportunities, learnerships, and career development resources.
He focuses on sharing clear, practical, and up-to-date information to help matriculants, graduates, and job seekers navigate applications and build their careers.
Through his work, he aims to make opportunities easier to understand and accessible to everyone, especially young people entering the workforce.