Shop Assistant Cashier – Clicks Prince Buthelezi Mall
Job Details
- Company: Clicks Group
- Position: Shop Assistant Cashier
- Listing Reference: click_027725
- Location: Prince Buthelezi Mall, Empangeni, KwaZulu-Natal
- Industry: Wholesale and Retail Trade
- Job Category: FMCG, Retail, Wholesale and Supply Chain
- Employment Type: Permanent
- Employment Equity: Yes
- Closing Date: 2 November 2026
Job Overview
Clicks Group is inviting suitably qualified candidates to apply for the position of Shop Assistant Cashier at its Prince Buthelezi Mall store in Empangeni, KwaZulu-Natal.
The successful candidate will be responsible for delivering excellent customer service while carrying out point-of-sale (POS) activities, cashiering duties, merchandising and general store operations. The role is focused on ensuring that customers receive efficient, friendly and professional service while enjoying a positive shopping experience.
The Shop Assistant Cashier will play an important role in ensuring that all purchases are processed accurately and efficiently. This includes scanning merchandise, collecting payments, handling cash responsibly and ensuring that customers receive the correct service during checkout. Accuracy, honesty and attention to detail are essential, particularly when dealing with cash transactions and customer payments.
A key part of the position involves promoting the Clicks ClubCard programme. The successful candidate will be expected to encourage customers to sign up for ClubCard membership, explain the benefits of the programme and help the store achieve its participation targets. Cashiers must also ensure that applicable ClubCard rewards are processed correctly during transactions.
The role also requires employees to inform customers about current promotions and special offers. By keeping customers updated on available deals, product ranges and promotional activities, the Shop Assistant Cashier will help support sales and contribute to the company’s customer-focused promise of helping customers feel good and pay less.
In addition to cashiering responsibilities, the successful candidate will assist with merchandising and general housekeeping duties. This includes maintaining attractive product displays, ensuring merchandise is presented according to store standards and keeping the store clean, neat and organised.
Candidates should have good communication and numeracy skills, basic mathematical ability, computer literacy and a strong customer service orientation. Grade 12 is an essential requirement, while previous experience in a customer-facing retail or FMCG environment will be an advantage.
This is a permanent opportunity within Clicks Group, offering candidates the chance to contribute to daily retail operations while developing their customer service, cashiering and merchandising experience.
Key Duties and Responsibilities
The successful candidate will be responsible for the following:
1. Cashiering and Point-of-Sale Operations
- Perform all point-of-sale activities efficiently and within the required timeframes.
- Scan merchandise accurately and process customer purchases.
- Collect payments for goods purchased.
- Ensure high levels of accuracy when handling transactions.
- Process applicable Clicks ClubCard rewards correctly.
- Handle cash safely and responsibly at all times.
- Follow all relevant cashiering and point-of-sale procedures.
2. Customer Service and Customer Experience
- Deliver friendly, professional and efficient customer service.
- Act as a positive brand ambassador for Clicks.
- Maintain a visible and approachable presence in the store.
- Assist customers with general enquiries and product-related information.
- Ensure customers receive a positive shopping experience.
- Build positive relationships with customers through professional interaction.
3. ClubCard Promotion and Membership
- Actively promote the Clicks ClubCard programme.
- Encourage customers to register for ClubCard membership.
- Explain the benefits of ClubCard to customers.
- Support the achievement of ClubCard participation targets.
- Ensure customers receive applicable rewards during purchases.
4. Promotions and Sales Support
- Inform customers about current promotions and special offers.
- Promote relevant products and available deals.
- Maintain updated knowledge of promotional activities.
- Help increase customer awareness of products and promotions.
- Contribute towards the store’s sales objectives.
5. Merchandising and Store Presentation
- Carry out merchandising duties according to store guidelines.
- Maintain product displays in line with visual merchandising standards.
- Ensure merchandise is presented neatly and attractively.
- Assist with general housekeeping duties.
- Maintain high standards of cleanliness and organisation throughout the store.
- Follow stock management and merchandising procedures.
6. Product Knowledge and Company Values
- Maintain up-to-date knowledge of products, ranges, promotions and events.
- Provide customers with accurate product information.
- Follow company policies, procedures and operational standards.
- Support Clicks Group’s vision of being the customer’s first-choice health and beauty retailer.
- Demonstrate the company’s values through daily customer interactions and responsibilities.
Minimum Requirements
Educational Qualifications
- Grade 12/Matric is essential.
- Mathematics with at least 50% at Grade 12 level is desirable.
- English with at least 50% at Grade 12 level is desirable.
Work Experience
- Previous experience in a customer-facing role within a retail or FMCG store operations environment is desirable.
- Applicants with an understanding of retail customer service and store operations may have an advantage.
Knowledge and Skills Required
Essential Knowledge
- Basic mathematical calculations.
- Understanding of customer service excellence.
- Knowledge of retail or FMCG environments.
- Understanding of merchandising and promotional principles.
- Basic knowledge of stock management procedures.
Required Skills
- Good planning and organising skills.
- Problem-solving abilities.
- Strong customer orientation.
- Good communication and interpersonal skills.
- Computer literacy.
- Numeracy skills.
- Ability to follow instructions and procedures.
- Accuracy when processing payments and handling cash.
Competencies
Candidates should demonstrate the following essential competencies:
- Relating and networking.
- Following instructions and procedures.
- Delivering results and meeting customer expectations.
The following competencies will also be advantageous:
- Working effectively with people.
- Persuading and influencing customers.
- Planning and organising.
- Coping with pressure and setbacks.
Employment Equity
This is an Employment Equity position. Clicks Group is committed to its Employment Equity objectives and will consider applications in accordance with the relevant plan.
How to Apply
Interested applicants should submit their applications online through the official Clicks Group careers platform.
When applying, candidates should ensure that their CV includes their Grade 12 qualification, relevant customer service experience and any previous exposure to retail, FMCG operations, cashiering, merchandising or sales.
Applicants should highlight their communication, numeracy, computer literacy and customer service skills.
Listing Reference: click_027725
Closing Date: 2 November 2026
Only applicants who meet the advertised requirements should expect to be considered. Ensure that your application is submitted before the closing date.
Skhumbuzo Shandu is the founder of Careers With Shandu, a platform dedicated to helping South Africans access job opportunities, learnerships, and career development resources.
He focuses on sharing clear, practical, and up-to-date information to help matriculants, graduates, and job seekers navigate applications and build their careers.
Through his work, he aims to make opportunities easier to understand and accessible to everyone, especially young people entering the workforce.
