Unemployed Learner – Absa Life
Company: Absa Life
Position: Unemployed Learner – Absa Life
Location: Johannesburg, Gauteng, South Africa
Employment Type: Full-Time Learnership / Learner Opportunity
Industry: Banking, Financial Services & Insurance
Job Overview
Absa Life is inviting motivated and ambitious unemployed individuals to apply for its Unemployed Learner Programme based in Johannesburg. This opportunity is designed for individuals who are eager to gain practical workplace experience while developing valuable skills in the banking and financial services industry.
With over 100 years of history, Absa is one of Africa’s leading financial institutions, committed to developing future talent and empowering people through learning and career growth. As an Unemployed Learner, you will receive structured workplace exposure, practical training, and ongoing development while supporting learning and development operations within the organisation.
This programme offers an excellent opportunity for candidates looking to build a long-term career in banking, insurance, customer service, administration, or learning and development. Successful learners will work in a professional environment where they will gain real-world experience, improve their communication skills, and develop an understanding of corporate operations.
If you are passionate about learning, enjoy working with people, and are looking for an opportunity to gain valuable workplace experience with one of South Africa’s most respected financial institutions, this programme could be the ideal starting point for your career.
Key Responsibilities
As an Unemployed Learner at Absa Life, your responsibilities may include:
- Support learning and development administration activities.
- Coordinate learning-related processes according to company procedures.
- Assist with customer service and learner support activities.
- Work closely with inbound and outbound consultants to achieve service quality targets.
- Participate in weekly knowledge assessments and skills audits.
- Continuously improve product knowledge and workplace competencies.
- Assist in achieving customer service standards and productivity targets.
- Ensure customer queries are resolved efficiently and professionally.
- Maintain accurate records and complete required administrative duties.
- Participate in coaching sessions and workplace development initiatives.
- Support the implementation of learning programmes and operational activities.
- Adhere to company policies, standard operating procedures, and compliance requirements.
- Work collaboratively with team members to achieve departmental objectives.
- Maintain professionalism and confidentiality when handling information.
- Demonstrate a willingness to learn and continuously improve workplace performance.
Minimum Requirements
Applicants should meet the following requirements:
- Further Education and Training Certificate (FETC) in Education, Training and Development (Required).
- Strong communication and interpersonal skills.
- Good organisational and administrative abilities.
- Customer service orientation.
- Willingness to learn and develop professionally.
- Ability to work effectively in a team environment.
- Good attention to detail.
- Basic computer literacy.
- Ability to follow company procedures and instructions.
- Positive attitude and strong work ethic.
Skills and Competencies
Successful candidates should demonstrate:
- Excellent communication skills.
- Customer-focused approach.
- Administrative and organisational skills.
- Problem-solving ability.
- Time management skills.
- Teamwork and collaboration.
- Professional conduct.
- Adaptability and willingness to learn.
- Ability to work under pressure.
- Commitment to delivering quality service.
Why Join Absa Life?
Joining Absa Life means becoming part of one of Africa’s most established financial institutions with a strong commitment to developing future talent. Learners benefit from practical workplace experience, structured learning, professional coaching, and exposure to the banking and insurance industry.
The programme provides an opportunity to strengthen both technical and workplace skills while working alongside experienced professionals in a supportive environment. Participants gain valuable experience that can improve future employment opportunities within the financial services sector.
Absa also promotes diversity, inclusion, and equal employment opportunities, creating an environment where employees are encouraged to grow, contribute, and build meaningful careers.
Location
This opportunity is based in Johannesburg, Gauteng, and requires successful candidates to work according to Absa’s operational requirements.
Why You Should Apply
If you are unemployed and looking for an opportunity to gain recognised workplace experience with one of South Africa’s leading financial institutions, the Absa Life Unemployed Learner Programme offers an excellent platform to launch your career. Through structured learning, practical exposure, mentorship, and professional development, you will build valuable skills that can open doors to future opportunities within the banking and financial services industry. If you are committed to learning, eager to develop professionally, and ready to begin your career journey, this programme is well worth applying for.
Skhumbuzo Shandu is the founder of Careers With Shandu, a platform dedicated to helping South Africans access job opportunities, learnerships, and career development resources.
He focuses on sharing clear, practical, and up-to-date information to help matriculants, graduates, and job seekers navigate applications and build their careers.
Through his work, he aims to make opportunities easier to understand and accessible to everyone, especially young people entering the workforce.
