Department of Public Works Administrative Clerk Vacancy: Grade 12, No Experience Required
Department of Public Works Administrative Clerk Vacancy: Grade 12, No Experience Required
The Department of Public Works and Infrastructure (DPWI) is inviting applications for an Administrative Clerk: Helpdesk and Complaints vacancy based at the Gqeberha Regional Office.
This is a valuable opportunity for entry-level job seekers because applicants only need a Grade 12 or equivalent qualification, and no previous work experience is required.
The successful candidate will provide administrative support to the Helpdesk and Complaints unit, assist with enquiries, follow up on complaints, coordinate meetings, maintain records and support procurement and accommodation-related administration.
Applications close on 11 September 2026.
Department of Public Works Administrative Clerk Vacancy Details
Department: Department of Public Works and Infrastructure
Position: Administrative Clerk: Helpdesk and Complaints
Reference Number: 2026/320
Salary: R237 453 per annum
Centre: Gqeberha Regional Office
Qualification: Grade 12 or equivalent
Experience: No experience required
Closing Date: 11 September 2026
Minimum Requirements
Applicants must have a minimum Grade 12 certificate or an equivalent qualification.
No previous work experience is required.
Candidates must also be willing to adapt their work schedule according to operational requirements and should be committed to completing assigned duties.
Applicants should have the following skills and competencies:
- Computer literacy
- Good communication skills
- Organising skills
- Interpersonal skills
- Numeracy skills
- Accounting-related skills
- Diplomacy
- Proactive problem-solving skills
- Creative problem-solving ability
Applicants should also have knowledge of the Public Finance Management Act (PFMA) and Treasury Regulations.
Knowledge of the following systems will be an advantage:
- Works Control System (WCS)
- LOGIS
- Archibus
Personal Attributes
The Department is looking for candidates who are:
- Self-motivated
- Hardworking
- Able to work independently
- Assertive
- Punctual
- People-oriented
- Able to work under pressure
- Resourceful
- Team players
- Trustworthy
- Patient
Duties and Responsibilities
The successful Administrative Clerk will perform a range of administrative and customer-support duties within the Helpdesk and Complaints environment.
Handle Complaints and Enquiries
The successful candidate will follow up on outstanding complaints and respond to enquiries to help ensure that service delivery is maintained.
Provide Meeting Administration
The Administrative Clerk will assist with meeting management duties, including:
- Helping to manage diaries for the unit and managers
- Booking meeting venues
- Taking minutes during meetings
- Distributing meeting minutes to relevant officials
Arrange Official Travel
The successful applicant will assist managers with travel arrangements in line with departmental directives.
The role also includes preparing subsistence and travel claims (S&T) for approval by the relevant sections.
Assist With Procurement
The Administrative Clerk will support the procurement of goods and services required by the sub-directorate.
This will include administrative coordination and maintaining relevant procurement records.
Support Accommodation Services
The successful candidate will liaise with internal executing units regarding accommodation-related services when required.
They will also assist with maintaining records relating to accommodation procurement instructions.
Maintain HR and Administrative Records
The role includes updating and filing record systems relating to the unit’s Human Resources administration.
Good organisational skills and attention to detail will therefore be important.
Assist With Reports
The successful candidate will provide information required for reports prepared for both internal and external clients.
Assist With Archibus Administration
The Administrative Clerk may also be required to assist the regional office with the administration of the Archibus system when needed.
Who Should Apply?
This vacancy is particularly suitable for job seekers who have completed Grade 12 and are looking to enter the public service.
Because no experience is required, applicants who have not previously held a formal administrative position may still apply if they meet the minimum qualification and competency requirements.
Candidates with knowledge of WCS, LOGIS or Archibus may have an added advantage.
How to Apply
Applications for this Department of Public Works and Infrastructure vacancy must be submitted by email to:
Applicants must complete and submit the prescribed Z83 application form.
When applying, make sure you clearly quote the following reference number:
REF NO: 2026/320
Applicants should carefully check their application before sending it to ensure that all required information has been completed correctly.
Closing Date
The closing date for applications is:
11 September 2026
Applicants are encouraged to submit their applications before the closing date rather than waiting until the final day.
Enquiries
For enquiries regarding the vacancy, contact:
Ms N. Ncapayi
Telephone: (041) 408 2374
Final Thoughts
The Department of Public Works and Infrastructure Administrative Clerk vacancy in Gqeberha provides an opportunity for candidates with Grade 12 to apply for an entry-level government position without previous work experience.
If you have strong administrative, communication and organisational skills and are comfortable working with enquiries, records, meetings and office systems, consider submitting your application before 11 September 2026.
Skhumbuzo Shandu is the founder of Careers With Shandu, a platform dedicated to helping South Africans access job opportunities, learnerships, and career development resources.
He focuses on sharing clear, practical, and up-to-date information to help matriculants, graduates, and job seekers navigate applications and build their careers.
Through his work, he aims to make opportunities easier to understand and accessible to everyone, especially young people entering the workforce.
