Team Member (Part-Time) –
Job Title: Team Member (Part-Time)
Company: Lovisa
Department: Retail Stores
Location: Galleria Mall, Durban, KwaZulu-Natal, South Africa
Employment Type: Part-Time
Industry: Retail / Fashion / Jewellery
Minimum Qualification: Not Specified
Experience: Customer service or retail experience advantageous
Job Overview
Lovisa is looking for an enthusiastic and fashion-forward Part-Time Team Member to join its store at Galleria Mall, Durban. This opportunity is perfect for individuals who enjoy working with people, have a passion for fashion and accessories, and thrive in a fast-paced retail environment.
As a Team Member, you will play an important role in creating an enjoyable shopping experience for customers by providing excellent customer service, assisting with product selection, promoting jewellery collections, and ensuring the store always looks clean, organised, and inviting. You will also receive professional piercing training, allowing you to perform Lovisa’s in-store piercing service confidently and safely.
This position is ideal for students, first-time retail workers, or anyone looking for flexible part-time employment while gaining valuable experience in the fashion retail industry. Successful candidates should enjoy interacting with customers, keeping up with fashion trends, and working as part of an energetic team focused on delivering outstanding service.
In addition to assisting customers, Team Members will help replenish stock, manage the cash register, maintain visual merchandising standards, and ensure the store is ready for customers at opening and closing each day. The role requires someone who is energetic, reliable, and comfortable working in a customer-facing environment where teamwork and enthusiasm are highly valued.
Lovisa offers a supportive workplace where employees receive ongoing training, guidance from experienced Store and Regional Managers, opportunities to earn referral rewards, generous staff discounts, and access to fashionable jewellery to wear while working.
Key Responsibilities
The successful candidate will:
- Deliver outstanding customer service to every customer.
- Help customers choose jewellery and accessories.
- Recommend products that suit customers’ needs and style.
- Perform professional ear piercing services after training.
- Process customer purchases using the cash register.
- Replenish stock throughout the trading day.
- Ensure displays remain neat, attractive, and fully stocked.
- Maintain a clean and organised store.
- Assist with opening and closing store procedures.
- Build positive relationships with customers and colleagues.
- Stay informed about current fashion and jewellery trends.
- Support the team in achieving daily sales targets.
- Follow company policies and operational procedures.
Minimum Requirements
Applicants should have:
- Passion for fashion and jewellery.
- Strong customer service skills.
- Confidence interacting with customers face-to-face.
- Ability to work well within a team.
- Positive attitude and willingness to learn.
- Strong communication skills.
- Ability to work flexible retail hours.
- Previous retail or customer service experience (advantageous).
Skills & Competencies
Successful candidates should demonstrate:
- Excellent customer service.
- Sales ability.
- Communication skills.
- Teamwork.
- Friendly and approachable personality.
- Attention to detail.
- Time management.
- Cash handling skills.
- Adaptability.
- Fashion awareness.
- Confidence working with customers.
- Professional presentation.
Employee Benefits
Employees may enjoy:
- Comprehensive Team Member training.
- Professional piercing training.
- Support from experienced Store and Regional Managers.
- Team Referral Rewards Programme.
- Jewellery to wear from Lovisa’s latest collections while working.
- Staff discounts on jewellery products.
- Opportunity to work in a modern, fashion-focused retail environment.
- Career growth opportunities within the company.
Why Join Lovisa?
Lovisa is an internationally recognised fashion jewellery retailer known for offering stylish, affordable accessories inspired by the latest global fashion trends. The company values individuality, diversity, and creating a fun workplace where employees can express themselves while helping customers feel confident and stylish.
Working as a Part-Time Team Member provides an excellent opportunity to gain valuable retail and customer service experience while developing practical skills in sales, merchandising, cash handling, visual displays, and customer engagement. Employees also receive specialised piercing training, adding another valuable skill to their experience.
This role is particularly suitable for students, recent school leavers, or individuals seeking flexible part-time work within the retail industry. If you enjoy fashion, love interacting with people, and want to work in a vibrant and supportive environment, this position offers an exciting opportunity to build your confidence, strengthen your customer service skills, and begin or grow your retail career with a globally recognised fashion brand.
Skhumbuzo Shandu is the founder of Careers With Shandu, a platform dedicated to helping South Africans access job opportunities, learnerships, and career development resources.
He focuses on sharing clear, practical, and up-to-date information to help matriculants, graduates, and job seekers navigate applications and build their careers.
Through his work, he aims to make opportunities easier to understand and accessible to everyone, especially young people entering the workforce.
