Dis-Chem Pharmacies Limited – CCTV Operator (Mpumalanga Talent Pool)
Job Title: CCTV Operator – Mpumalanga (Talent Pool)
Company: Dis-Chem Pharmacies Limited
Location: Nelspruit, Mpumalanga
Division: Security
Employment Type: Permanent
Minimum Experience: Entry Level
Industry: Retail
Job Functional Area: Other
Closing Date: 11 December
Remuneration: Market-related salary
Job Overview
Dis-Chem Pharmacies Limited is seeking a CCTV Operator to join its talent pool for the Mpumalanga region. The role falls within the Security Division and involves providing security services to the Dis-Chem Group in accordance with the Private Security Industry Regulations Act 56 of 2001, as amended.
The successful candidate will help protect the company’s assets, property and employees by contributing to a safe and secure working environment. This includes monitoring CCTV surveillance footage, identifying possible criminal activities or disorder, investigating disturbances and responding to security-related incidents. The operator must perform these duties in line with applicable industry legislation, Dis-Chem’s security requirements and established best practices.
Minimum Requirements
Essential requirements:
- Grade 12 or Matric certificate.
- Grade C accreditation with the Private Security Industry Regulatory Authority (PSIRA).
- At least 1–3 years’ CCTV control room experience in a warehousing or distribution centre environment.
- At least one year of CCTV control room experience in a pharmaceutical warehousing environment, including experience with Hikvision.
Advantageous requirements:
- At least two years’ CCTV control room experience in a pharmaceutical warehousing environment, including Hikvision experience.
Duties and Responsibilities
The CCTV Operator will be responsible for monitoring security activities, identifying potential threats and supporting the protection of Dis-Chem’s premises. Key responsibilities include:
- Monitoring CCTV footage in and around the distribution centre in accordance with Dis-Chem standards.
- Remaining alert to suspicious activities and notifying Security Guards according to standard operating procedures.
- Monitoring alarm systems and video cameras and operating detection or emergency equipment when required.
- Controlling access to the premises by documenting and regulating vehicle and pedestrian entry, ensuring that only authorised individuals are allowed onto the site.
- Identifying and reporting damage, unlawful entry and suspicious behaviour involving employees, customers or suppliers.
- Protecting company property and assets against theft, dishonesty, vandalism and other malicious activities.
- Remaining at the assigned security post while on duty and being vigilant during site opening and closing procedures.
- Conducting ongoing surveillance during night shifts or when working alone, including patrolling the premises and monitoring CCTV and alarm systems.
- Responding promptly and correctly to emergencies and dangerous situations in accordance with industry and Dis-Chem procedures.
- Contacting the police when necessary during serious incidents, including armed robberies or assaults involving dangerous weapons.
- Assisting emergency response teams by alerting first responders, clinic personnel and managers when required.
- Supporting evacuation procedures and maintaining order at assembly points to protect lives and property.
- Recording unusual occurrences and daily activities accurately.
- Maintaining and completing security registers and occurrence books.
- Conducting legal and ethical investigations in accordance with Dis-Chem procedures.
- Implementing loss prevention policies, procedures and best practices.
- Helping minimise financial losses resulting from theft, accidents, injuries and vandalism.
- Conducting audits according to business requirements and taking appropriate action.
- Providing security advice and safety warnings to encourage compliance with security precautions.
- Performing departmental duties such as answering telephone calls, responding to messages and emails, and running essential errands.
- Following Dis-Chem policies, standard operating procedures, health and safety regulations, and uniform and personal appearance requirements.
- Maintaining professional and courteous relationships with internal and external customers.
Required Competencies
Applicants should have knowledge of PSIRA requirements and demonstrate business acumen, good communication and interpersonal skills. They must understand the importance of following procedures and be able to apply relevant security processes consistently.
Computer literacy is required, particularly in Microsoft Office programmes such as Word, Excel, PowerPoint and Outlook, as well as CCTV systems.
Candidates should also demonstrate effective self-management, the ability to identify and resolve potential problems, and good judgement when deciding whether an issue needs to be escalated and to whom.
Special Conditions of Employment
Applicants must:
- Be South African citizens.
- Be willing to work occasional overtime and remain on standby when required.
- Have a valid driver’s licence and their own reliable transport.
- Have clear criminal and credit records, subject to MIE screening.
Remuneration and Benefits
The position offers a market-related salary, together with the following benefits:
- Medical aid.
- Provident fund.
- Staff account.
Employment Equity
Dis-Chem Pharmacies is an equal opportunity employer. The company’s approved Employment Equity Plan and targets will be considered during the recruitment process in line with its Employment Equity and Transformation Strategy. Dis-Chem also actively supports the recruitment of people with disabilities.
Important Application Notice
Only successful applicants will be contacted. Candidates who have not received communication within two weeks after the closing date should consider their applications unsuccessful.
Skhumbuzo Shandu is the founder of Careers With Shandu, a platform dedicated to helping South Africans access job opportunities, learnerships, and career development resources.
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