Casual Merchandiser: Dis-Chem Pharmacies
Job Details
- Company: Dis-Chem Pharmacies Limited
- Position: Casual Merchandiser
- Location: La Lucia, Umhlanga, KwaZulu-Natal
- Division: Retail
- Industry: FMCG
- Employment Type: Part-Time
- Experience Level: Entry Level
- Posted Date: 9 October 2026
- Closing Date: 23 October 2026
- Salary: Market-related
Job Overview
Dis-Chem Pharmacies Limited is inviting applications for a Casual Merchandiser at its La Lucia store in Umhlanga, KwaZulu-Natal. This part-time opportunity is suitable for candidates interested in retail work, stock management and customer service. Applicants with a Grade 12 qualification and some retail experience are encouraged to apply.
The successful candidate will help maintain Dis-Chem’s merchandising standards by ensuring that shelves are properly stocked, products are displayed neatly and prices are accurate. The role also involves monitoring stock levels, checking expiry dates, rotating merchandise and keeping the store environment clean and organised.
Customer service is another important part of the position. The Casual Merchandiser will assist shoppers with product enquiries, help resolve stock-related queries and ensure customers receive friendly and professional service. The successful candidate must also follow company procedures, comply with health and safety requirements and handle merchandise carefully to minimise losses.
This is an entry-level opportunity requiring up to six months of retail experience, although candidates with at least one year of retail experience will have an advantage. Applicants should be computer literate, comfortable working retail hours and physically capable of lifting and moving stock when necessary.
Candidates who are reliable, presentable, honest and able to work effectively with customers and colleagues may find this opportunity suitable for gaining further experience in the retail and FMCG sector.
Key Responsibilities
1. Merchandising and Stock Management
- Restock shelves as needed to maintain product availability and support sales.
- Ensure delivered stock and items taken from the storeroom are stored and packed in the correct locations promptly.
- Check product expiry dates and rotate stock using the First-In, First-Out (FIFO) method.
- Maintain the availability of the full product range on shelves wherever possible.
- Report low stock levels, out-of-stock items, damaged products and expired merchandise to management.
- Assist with stock counts, stocktaking and back-shopping activities.
- Help load and offload deliveries and ensure products are handled carefully.
- Ensure items without barcodes are clearly marked.
2. Store Presentation and Merchandising Standards
- Keep shelves, displays and products neat, organised and visible.
- Follow Dis-Chem’s store layout, operating standards and merchandising planograms.
- Ensure products display the correct labels and prices.
- Report price discrepancies to management.
- Build, replenish and maintain merchandising displays.
- Keep the shop floor and designated storeroom areas clean and organised.
- Flatten empty boxes after unpacking and place them in the designated area.
- Keep up to date with existing and new products.
3. Customer Service
- Provide friendly, helpful and courteous assistance to customers.
- Respond to product enquiries and help resolve stock-related questions.
- Follow up on unavailable products using the customer service out-of-stock list.
- Communicate professionally with customers, colleagues and management.
- Assist with training new employees when required.
4. Compliance and Loss Prevention
- Follow Dis-Chem policies, standard operating procedures and health and safety rules.
- Wear the correct uniform and identification badge at all times.
- Handle merchandise responsibly to minimise damage and stock losses.
- Report suspicious or inappropriate behaviour involving staff or customers.
Minimum Requirements
Essential requirements:
- Grade 12 / Matric certificate.
- Up to six months of retail experience.
- Computer literacy, including MS Office.
- Willingness and ability to work retail hours.
- Strong English communication skills.
- Presentable appearance, honesty and trustworthiness.
- Good time-management skills.
Advantageous requirements:
- At least one year of retail experience.
- Ability to communicate in more than one language.
- Knowledge of merchandising standards and the FMCG industry.
- Product and category knowledge.
- Ability to analyse ZMORE reports for ordering and stocktaking.
Special Conditions of Employment
Applicants must be South African citizens and have clear credit and criminal records. Candidates must be physically fit to lift and move heavy boxes while following health and safety procedures. Reliable transport or residence close to the La Lucia store is also required.
Remuneration and Benefits
The position offers a market-related salary. The exact salary amount has not been specified in the vacancy advertisement.
Dis-Chem Pharmacies is an equal-opportunity employer and supports the recruitment of people with disabilities. Employment Equity targets will be considered during the recruitment process.
How to Apply
Interested candidates who meet the requirements should submit their applications through the official Dis-Chem recruitment platform.
- Position: Casual Merchandiser
- Location: La Lucia, Umhlanga, KwaZulu-Natal
- Employment Type: Part-Time
- Closing Date: 23 October 2026
Only successful applicants will be contacted. If you have not received a response within two weeks after the closing date, consider your application unsuccessful.
Skhumbuzo Shandu is the founder of Careers With Shandu, a platform dedicated to helping South Africans access job opportunities, learnerships, and career development resources.
He focuses on sharing clear, practical, and up-to-date information to help matriculants, graduates, and job seekers navigate applications and build their careers.
Through his work, he aims to make opportunities easier to understand and accessible to everyone, especially young people entering the workforce.
