Nike Retail Store Associate (Athlete) – Part-Time 24H | Nike Store Durban
Job Details
- Company: Nike, Inc.
- Position: Retail Store Associate (Athlete)
- Location: Nike Store, Cnr Electron & Umngeni Road, Durban, KwaZulu-Natal
- Employment Type: Part-Time (24 hours)
- Career Area: Retail Stores
- Job ID: R-95077
- Minimum Education: Grade 12 / Senior Certificate
- Age Requirement: 18 years and older
- Experience: Customer service or retail experience preferred
- Closing Date: Not specified
- Salary: Not specified
Job Overview
Nike, one of the world’s leading sportswear and athletic lifestyle brands, is looking for a motivated and customer-focused Retail Store Associate, known as an Athlete, to join its retail team in Durban, KwaZulu-Natal.
This opportunity is suited to individuals who enjoy working with people, have an interest in sports and fashion, and are passionate about delivering excellent customer service. Nike Athletes help customers find suitable products while creating a welcoming and memorable shopping experience that reflects the company’s brand and values.
The successful candidate will contribute to the daily running of the store by assisting customers, sharing product knowledge, supporting sales activities, handling stock, operating the cash register, and maintaining attractive product displays. The role also involves using digital tools to improve customer interactions and staying informed about Nike’s latest products, services, and sales trends.
Although previous retail or customer service experience is preferred, applicants who meet the essential requirements and demonstrate strong communication, teamwork, and customer service skills may be suitable for consideration.
Please note that the advertised position is described as Part-Time 24H, meaning 24 hours of work. Although the job listing’s position type also states full-time, the specific role title indicates part-time employment. Applicants should confirm the working arrangement during recruitment.
Key Responsibilities
As a Nike Retail Store Associate, your responsibilities will include:
- Customer Service: Welcome customers, understand their needs, answer questions, and provide helpful product recommendations.
- Product Knowledge: Learn about Nike’s products, services, technologies, and brand culture to help customers make informed purchasing decisions.
- Sales Support: Use appropriate sales techniques to recommend products, contribute to sales targets, and improve the overall shopping experience.
- Cash Register Operations: Assist with processing customer purchases and operating the point-of-sale system accurately.
- Stock Management: Support the receiving, handling, and movement of incoming and outgoing merchandise.
- Replenishment: Refill products on the shop floor and help ensure that merchandise remains available and organised.
- Visual Merchandising: Assist with creating and maintaining attractive product displays in line with Nike’s retail standards.
- Digital Customer Experience: Use digital devices and store tools to connect customers with relevant products and services.
- Team Collaboration: Work with fellow Athletes and other store departments to support daily operations and achieve shared goals.
- Continuous Learning: Participate in training and use available learning tools to improve product knowledge, sales skills, and customer service.
Minimum Requirements
Applicants should meet the following requirements:
- Must be 18 years of age or older.
- Must have a Grade 12 Senior Certificate (Matric).
- Must be able to communicate effectively in English.
- Must be comfortable working in a customer-facing retail environment.
- Must be flexible and available to work retail hours, including daytime, evening, weekend, and public holiday shifts, depending on operational requirements.
- Must be willing to work collaboratively and represent the Nike brand professionally.
Previous retail or customer service experience is advantageous but is listed as preferred rather than compulsory. Applicants should submit their CV in English and indicate their availability.
Skills and Competencies
Nike is looking for candidates who demonstrate:
- Strong verbal communication and interpersonal skills.
- Excellent customer service and a positive attitude.
- Teamwork and collaboration.
- Confidence when recommending products and supporting sales.
- An interest in sportswear, fashion, and Nike products.
- Adaptability and flexibility when working different shifts.
- Willingness to learn and improve through training.
- Professionalism and the ability to act as a brand ambassador.
Benefits and Opportunities
Nike offers a competitive compensation and benefits package, with the opportunity to earn monthly performance-based bonuses. Employees may also benefit from online and in-store staff discounts, Nike-branded workwear, a supportive team environment, and opportunities for professional development within the sports and fashion retail industry.
Nike is an equal opportunity employer that values diversity, equity, and inclusion. Qualified applicants are considered without discrimination on the basis of protected characteristics, including race, age, gender, religion, disability, or sexual orientation.
How to Apply
Interested applicants should apply through Nike’s official online recruitment platform. Prepare an updated CV in English and include your availability for retail shifts.
Important: The advert contains a location inconsistency: the job title and address specify the Nike Store in Durban, KwaZulu-Natal, but the qualifications section refers to living in Cape Town and working in Kenilworth. Durban applicants should verify the correct store location before applying.
Closing date: Not specified in the advert.
Skhumbuzo Shandu is the founder of Careers With Shandu, a platform dedicated to helping South Africans access job opportunities, learnerships, and career development resources.
He focuses on sharing clear, practical, and up-to-date information to help matriculants, graduates, and job seekers navigate applications and build their careers.
Through his work, he aims to make opportunities easier to understand and accessible to everyone, especially young people entering the workforce.
