TSU International is inviting applications for a Grade C Retail Security Officer position based in KwaMhlanga, South Africa. The opportunity is available within the company’s Guarding Division and is offered on a full-time basis.
The position is suitable for a security professional who is registered with PSIRA at Grade C level, has strong communication skills and can maintain a safe and secure environment in a busy retail setting. The successful candidate will be responsible for protecting customers, employees, company property and retail stock while preventing theft and responding to security incidents.
Position Details
- Position: Grade C – Retail Security Officer
- Division: Guarding Division
- Location: KwaMhlanga, South Africa
- Employment Type: Full-Time
- Security Grade: Grade C
- PSIRA: Registration must be current and up to date
- Minimum Education: Grade 10 or above
- Closing Date: Not specified in the supplied advertisement
About the Retail Security Officer Position
A Retail Security Officer plays an important role in maintaining safety within a retail environment. The officer is expected to provide a visible security presence while remaining professional and respectful when dealing with customers, employees and members of the public.
The successful applicant will monitor activities inside and around the retail store, identify suspicious behaviour, prevent theft and respond to incidents when they occur. The position requires someone who is observant, responsible and capable of remaining calm when dealing with difficult or stressful situations.
Retail security can involve long periods of standing and walking, regular patrols and working in an environment where there may be significant customer activity. Applicants should therefore be physically capable of performing these duties and willing to work flexible hours.
Main Duties and Responsibilities
The Grade C Retail Security Officer will be responsible for a range of security and safety duties during assigned shifts.
One of the key responsibilities will be monitoring CCTV cameras and activities within the store. The officer must remain alert and watch for suspicious behaviour, possible theft and other activities that could compromise the safety of the premises.
Regular security patrols will also be required. These patrols may take place inside the store as well as around external areas. The purpose is to identify security risks, deter criminal activity and ensure that the premises remain secure.
The officer may also be required to identify and apprehend shoplifters or people involved in fraudulent activities, in accordance with applicable procedures and legal requirements. Incidents must be handled professionally and reported through the appropriate channels.
Another important responsibility involves working with store management and law enforcement authorities when theft, security breaches or other incidents occur. Accurate information must be provided, and incidents must be properly documented.
The officer will also help create a safe environment for both customers and employees. This includes responding to emergencies such as medical incidents, altercations and other situations requiring immediate security assistance.
Access control will form part of the role. The security officer must monitor and control access to restricted areas and verify the identification of individuals entering or leaving designated areas where required.
Detailed reports must be completed following incidents or during shifts. Records may include information relating to theft, damage, suspicious activity, security breaches and other incidents observed during working hours.
Customer interaction is also part of the position. Security personnel may assist customers with basic inquiries and directions while maintaining a professional and courteous manner.
The successful candidate must be able to operate security equipment such as CCTV systems, alarms and radios. Regular equipment checks will also be required to ensure that security systems remain operational.
Compliance with company policies, security procedures, safety requirements and relevant regulations is essential. The officer is also expected to remain informed about appropriate security practices and legal requirements affecting the role.
Minimum Requirements
Applicants interested in this opportunity must meet the minimum requirements specified by TS International.
- The most important requirement is Grade C PSIRA registration that is current and up to date. Candidates should ensure that their PSIRA status is valid before applying.
- A minimum educational qualification of Grade 10 or above is required.
- Applicants must have excellent English communication skills, both verbal and written. Communication is important because the security officer will interact with customers, employees, management, colleagues and potentially law enforcement personnel.
- Knowledge and understanding of search procedures is also required. Candidates should understand how searches are conducted correctly and professionally in a retail security environment.
The successful candidate must be neat and presentable, as the position involves regular interaction with members of the public and retail employees.
A particularly important requirement is that the applicant must reside in KwaMhlanga. Candidates who live outside the specified area should carefully consider this requirement before submitting an application.
Previous experience in security, law enforcement or a related field is preferred. Experience can help candidates understand security procedures, incident management, access control and dealing with members of the public.
Skills and Personal Qualities
TSU International is looking for a candidate with strong observational and problem-solving abilities. Retail security officers need to notice unusual behaviour and respond appropriately before situations become serious.
Good communication and interpersonal skills are also important. The officer must be able to communicate clearly and professionally with customers, colleagues and management.
The ability to remain calm under pressure is essential. Retail environments can become busy, particularly during peak shopping periods, weekends and holidays. Security officers may also encounter incidents involving theft, disputes or emergencies.
Basic knowledge of security systems and equipment is required. Candidates should be comfortable working with CCTV, alarms, radios and other equipment used to support security operations.
Physical fitness is another consideration. The position may require officers to stand or walk for extended periods, conduct patrols and respond quickly when an incident occurs.
Working Environment
The successful candidate will work primarily in a retail store environment. Conditions may include varying temperatures, high customer activity, noise and periods of significant physical activity.
Retail security officers must be prepared to respond to emergencies and unexpected situations. The position may also involve working flexible hours, weekends and public holidays, depending on operational requirements.
Candidates should therefore be comfortable with shift-based working arrangements and the demands associated with retail security.
Training and Development
TSU International states that continued development and training are part of its approach to managing security teams. The company indicates that employee development is linked to organisational growth and that assistance is provided to improve existing skills.
This can be valuable for security professionals who want to continue developing their abilities and maintaining their effectiveness within the guarding industry.
Who Should Apply?
The vacancy may be suitable for a security professional who meets the Grade C PSIRA requirement, has at least Grade 10 education and lives in KwaMhlanga.
Candidates should also be comfortable working directly with members of the public and operating in a retail environment. Strong observation skills, professionalism, physical fitness and the ability to respond calmly to incidents are important for this position.
Applicants with previous security or law enforcement experience may have an advantage because the role involves theft prevention, incident reporting, patrols, access control and emergency response.
Before applying, candidates should make sure that all information provided in the application is accurate and that the required qualifications and PSIRA registration can be verified.
How to Apply
Applications for the Grade C – Retail Security Officer – KwaMhlanga position can be submitted online through the TS International recruitment platform.
Applicants should carefully review the requirements before submitting an application. Particular attention should be given to the requirement for current Grade C PSIRA registration, Grade 10 or above, good English communication skills and residence in KwaMhlanga.
Final Overview
The TSU International Grade C Retail Security Officer vacancy provides an opportunity for a qualified security professional to work full-time in a retail environment in KwaMhlanga.
The successful candidate will be expected to protect the premises, customers, employees and property while preventing theft, monitoring suspicious activity, conducting patrols, controlling access and responding to emergencies.
The position requires a professional and presentable individual who is physically capable, observant and able to communicate effectively. Current Grade C PSIRA registration is a key requirement, while previous security or law enforcement experience is preferred.
Candidates who meet the stated requirements and reside in KwaMhlanga can consider submitting an application through the official recruitment platform.
Apply for the Grade C Retail Security Officer position
Skhumbuzo Shandu is the founder of Careers With Shandu, a platform dedicated to helping South Africans access job opportunities, learnerships, and career development resources.
He focuses on sharing clear, practical, and up-to-date information to help matriculants, graduates, and job seekers navigate applications and build their careers.
Through his work, he aims to make opportunities easier to understand and accessible to everyone, especially young people entering the workforce.
