Discovery Long Term Insurance Learnership 2026 (PWD) | Apply Online in Gauteng
Discovery is inviting Persons with Disabilities (PWD) to apply for its Long Term Insurance Learnership 2026 based at 1 Discovery Place, Sandton, Gauteng. This exciting opportunity offers unemployed South Africans the chance to earn a nationally recognised FETC: Long Term Insurance NQF Level 4 qualification while gaining valuable workplace experience within one of South Africa’s leading financial services companies.
If you are looking to start a career in insurance, healthcare administration, customer service, or financial services, this learnership provides an excellent pathway into the industry through structured learning and practical workplace training.
About Discovery
Discovery is one of South Africa’s leading financial services organisations, offering innovative products in health insurance, life insurance, banking, investments, wellness, and business insurance. The company is recognised for its commitment to innovation, employee development, and creating opportunities for young South Africans through learnerships and graduate programmes.
Discovery’s learnership programmes are designed to combine classroom learning with practical work experience, helping learners develop valuable workplace skills while earning nationally recognised qualifications.
Learnership Overview
Programme
Learnership: Long Term Insurance (PWD)
Company
Discovery
Location
1 Discovery Place
Sandton, Gauteng
Programme Type
Learnership
Qualification
FETC: Long Term Insurance (NQF Level 4)
Target Group
Persons with Disabilities (PWD)
About the Learnership
This learnership combines structured theoretical training with practical workplace experience within the financial services industry. Learners will work towards obtaining a nationally recognised Long Term Insurance qualification while gaining valuable experience in customer service, healthcare administration, insurance operations, and call centre environments.
The programme prepares learners for careers within insurance companies, medical aid administration, financial institutions, and customer support centres.
What You Will Learn
During the programme, learners may gain experience in:
- Medical aid customer service
- Claims administration
- New business administration
- Health benefits support
- Client relationship management
- Call centre operations
- Insurance administration
- Customer communication
- Professional workplace behaviour
These practical skills help learners prepare for long-term careers within the financial services sector.
Key Responsibilities
Learners may be involved in:
Customer Service
- Assisting medical aid clients
- Responding to customer enquiries
- Providing product information
- Supporting customer satisfaction
Claims Administration
- Assisting with claims processing
- Managing customer documentation
- Updating customer information
- Following company procedures
Call Centre Support
- Handling inbound customer calls
- Capturing customer information
- Resolving customer enquiries
- Providing professional service
Administration
- Data capturing
- Record keeping
- Documentation management
- General administrative support
Minimum Requirements
Applicants should meet the following requirements:
- South African citizenship
- Person with Disability (PWD)
- Grade 12 (Matric)
- Meet the required academic subject requirements
- Good communication skills
- Willingness to learn
- Customer-focused attitude
Discovery notes that an incomplete tertiary qualification may be advantageous for some applicants.
Preferred Academic Results
Applicants are generally expected to have:
- Mathematics: Level 4 (50%) or above
- English: Level 4 (50%) or above
- Mathematical Literacy: Level 5 (60%) where applicable
- Second Language: Level 4 (50%) or above
Skills and Competencies
The ideal learner should demonstrate:
Communication Skills
- Verbal communication
- Written communication
- Telephone etiquette
- Active listening
Customer Service Skills
- Professionalism
- Empathy
- Problem-solving
- Relationship building
Personal Qualities
- Integrity
- Positive attitude
- Reliability
- Willingness to learn
- Teamwork
Computer Skills
- Basic computer literacy
- Microsoft Office
- Data capturing
- Email communication
Benefits of the Learnership
Successful learners can benefit from:
- Nationally recognised NQF Level 4 qualification
- Practical workplace experience
- Exposure to the financial services industry
- Professional development
- Improved employability
- Career-building opportunities
- Experience with one of South Africa’s leading employers
Discovery learnerships are designed to provide both academic and workplace learning, helping learners prepare for permanent employment opportunities.
Career Opportunities After Completion
Completing this learnership may help prepare candidates for careers such as:
- Customer Service Consultant
- Claims Administrator
- Medical Aid Consultant
- Insurance Administrator
- Call Centre Agent
- Client Service Consultant
- Healthcare Administrator
- Insurance Sales Support
How to Apply
Interested applicants should submit their applications through the official Discovery Careers website.
Documents Commonly Required
- Updated CV
- Certified South African ID
- Certified Matric Certificate
- Proof of Disability (where required)
- Academic transcripts (if applicable)
Applicants should ensure all documents are complete and all contact details are up to date.
10 Learnership Interview Questions and Answers
1. Tell us about yourself.
Answer: I am a motivated individual who is eager to learn and build a career in the financial services industry.
2. Why do you want to join Discovery?
Answer: Discovery is one of South Africa’s leading companies and offers excellent opportunities for learning and career growth.
3. Why are you interested in insurance?
Answer: Insurance helps people protect their future, and I want to build a career in an industry that supports customers.
4. What does good customer service mean?
Answer: Treating customers respectfully, listening carefully, and providing helpful solutions.
5. Can you work in a team?
Answer: Yes, I enjoy working with others and contributing towards shared goals.
6. How do you handle pressure?
Answer: I remain calm, stay organised, and focus on completing my work accurately.
7. What are your strengths?
Answer: Communication, willingness to learn, reliability, and professionalism.
8. Why should Discovery choose you?
Answer: I am committed to learning, hardworking, and eager to build a successful career.
9. What do you hope to gain from this programme?
Answer: Workplace experience, professional skills, and a recognised qualification.
10. Where do you see yourself in five years?
Answer: I hope to be working successfully within the financial services industry while continuing to grow professionally.
Frequently Asked Questions
Who can apply?
The programme is intended for Persons with Disabilities (PWD) who meet the minimum requirements.
What qualification will I receive?
Learners work towards a FETC: Long Term Insurance (NQF Level 4) qualification.
Where is the programme based?
The learnership is based at 1 Discovery Place, Sandton, Gauteng.
Is workplace experience included?
Yes. The programme combines structured learning with practical workplace experience.
Is this a recognised qualification?
Yes. The learnership leads to a nationally recognised NQF Level 4 qualification.
Final Thoughts
The Discovery Long Term Insurance Learnership 2026 (PWD) is an excellent opportunity for Persons with Disabilities who want to build a career in South Africa’s financial services industry. By combining structured learning with practical workplace experience, Discovery provides learners with valuable skills, a nationally recognised qualification, and exposure to one of the country’s leading employers.
If you meet the minimum requirements, submit your application through the official Discovery Careers website and take the next step towards building a rewarding professional career.
Skhumbuzo Shandu is the founder of Careers With Shandu, a platform dedicated to helping South Africans access job opportunities, learnerships, and career development resources.
He focuses on sharing clear, practical, and up-to-date information to help matriculants, graduates, and job seekers navigate applications and build their careers.
Through his work, he aims to make opportunities easier to understand and accessible to everyone, especially young people entering the workforce.
