JOB OPPORTUNITY: DATA CAPTURER – CLICKS GROUP
Permanent Position | Roodepoort, Gauteng
Clicks Group is inviting suitably qualified candidates to apply for the position of Data Capturer within the pharmaceutical sector. This is an excellent opportunity for individuals with data capturing experience and exposure to a pharmacy or medical environment who are looking to grow their careers in a professional organisation.
POSITION DETAILS
- Job Title: Data Capturer
- Company: Clicks Group
- Industry: Pharmaceutical Sector
- Location: Roodepoort, Gauteng
- Job Category: IT and Telecommunications
- Contract Type: Permanent
- Remuneration: Market Related
- Employment Equity: Yes
- Listing Reference: click_027710
- Closing Date: 01 November 2026
JOB PURPOSE
The successful candidate will be responsible for capturing and maintaining accurate patient profiles, verifying patient contact information and confirming delivery details. The role requires a detail-oriented individual who can ensure that patient records are correct, up to date and free from unnecessary duplication.
The successful applicant will help maintain the integrity of the patient database while supporting efficient communication and the timely delivery of medication.
KEY RESPONSIBILITIES
The successful candidate will be responsible for the following duties:
- Verify existing patient information to ensure that all records are accurate, complete and up to date.
- Identify and prevent duplicate patient profiles to maintain the accuracy of the database.
- Capture new patient files onto the system accurately and within the required timeframes.
- Contact patients to confirm their contact information and medication delivery details.
- Validate patient delivery addresses to help prevent incorrect or delayed deliveries.
- Respond to patient enquiries and ensure that outstanding queries are followed up promptly.
- Regularly review the client database to identify errors, inconsistencies and duplicate records.
- Maintain clean and reliable patient records to support effective service delivery.
- Resolve queries from internal and external customers relating to patient information.
- Help minimise medication rejections and delivery problems caused by incorrect patient information.
- Ensure that all information is captured correctly and handled in accordance with established procedures.
- Follow company policies and procedures when updating patient records.
- Provide professional and helpful customer service when communicating with patients.
- Work efficiently under pressure while maintaining a high level of accuracy.
- Ensure that assigned tasks are completed within the required deadlines.
MINIMUM REQUIREMENTS
Education:
- Grade 12 (Matric) is required.
Work Experience:
- At least 6 months of experience in a data capturing environment.
- At least 6 months of experience in a pharmacy or medical environment.
Applicants should ensure that they meet the stated minimum requirements before submitting their applications.
SKILLS AND COMPETENCIES
Essential Skill:
- Good communication skills.
Desirable Skills:
- Ability to work effectively under pressure.
- Conflict management and negotiation skills.
Required Competencies:
- Working effectively with people.
- Achieving personal work goals and objectives.
- Adhering to principles and values.
- Delivering results and meeting customer expectations.
- Following instructions and established procedures.
- Coping with pressure and setbacks.
- Maintaining accuracy and attention to detail.
- Communicating professionally with patients and colleagues.
- Managing queries and following up on outstanding matters.
- Organising work effectively to meet deadlines.
WHO SHOULD APPLY?
This opportunity is suitable for candidates who have completed Grade 12 and have the required experience in data capturing and a pharmacy or medical environment.
Candidates should be organised, reliable, professional and comfortable communicating with patients to verify information. Applicants who can work accurately, follow procedures and handle customer enquiries efficiently may be well suited to this role. CLOSING DATE
01 November 2026
Interested and suitably qualified candidates are encouraged to apply before the closing date.
PLEASE NOTE: Ensure that the information provided in your application is accurate and that you meet the minimum educational and work experience requirements. The remuneration is market related, and the position is permanent.
Good luck to all applicants! Share this opportunity with someone who may qualify.
Skhumbuzo Shandu is the founder of Careers With Shandu, a platform dedicated to helping South Africans access job opportunities, learnerships, and career development resources.
He focuses on sharing clear, practical, and up-to-date information to help matriculants, graduates, and job seekers navigate applications and build their careers.
Through his work, he aims to make opportunities easier to understand and accessible to everyone, especially young people entering the workforce.
