CRG Sales Consultant – Country Road Group (Woolworths)
Recruiter: Woolworths – Country Road Group (CRG)
Position: CRG Sales Consultant
Location: Gateway, Durban, KwaZulu-Natal, South Africa
Employment Type: Full-Time
Industry: Fashion Retail
Minimum Qualification: Grade 12 (National Senior Certificate)
Closing Date: 19 July 2026
Job Overview
Woolworths is recruiting a CRG Sales Consultant to join the Country Road Group team at Gateway, Durban. This full-time opportunity is ideal for individuals who are passionate about fashion, enjoy working with people, and have a talent for delivering outstanding customer service.
As a Sales Consultant, you will represent one of South Africa’s leading premium fashion retail brands, helping customers find products that match their style, needs, and lifestyle while creating a memorable shopping experience. Your ability to build relationships with customers and provide personalised service will play an important role in achieving store sales targets and maintaining the high standards associated with the Country Road Group brand.
The successful candidate will work closely with customers on the sales floor, providing expert advice on clothing, accessories, current fashion trends, and product care. Understanding customer preferences and recommending suitable products will be a key part of your daily responsibilities.
This role is ideal for someone who enjoys fashion and stays up to date with seasonal trends. You should be comfortable engaging with customers, identifying their needs, and confidently suggesting products that enhance their shopping experience. Building customer loyalty through exceptional service is one of the primary objectives of the position.
In addition to customer service, you will help maintain the overall appearance of the store by ensuring displays are neat, attractive, and aligned with Woolworths and Country Road Group visual merchandising standards. A clean, organised, and visually appealing store contributes to a positive customer experience and encourages sales.
Technology also plays an important role in this position. You will use retail systems and digital tools to support customer service, process sales efficiently, and assist with store operations. Confidence in learning and using retail technology will be beneficial.
Flexibility is another important requirement. Sales Consultants may be required to work different shifts, including weekends and public holidays, and may occasionally support other store locations when needed.
Woolworths is looking for motivated individuals who take pride in delivering excellent customer service while working in a fast-paced retail environment. Strong communication skills, professionalism, attention to detail, and a genuine passion for fashion will help you succeed in this role.
This is an excellent opportunity for experienced retail professionals who want to grow their careers with one of South Africa’s most respected fashion retailers. Successful candidates will gain valuable experience in premium fashion retail while working within a supportive environment that encourages professional development and career progression.
Minimum Requirements
Applicants should meet the following requirements:
Qualifications
- Grade 12 (Matric) or equivalent NQF qualification.
Experience
- Previous retail sales experience.
- Proven ability to achieve sales targets.
- Experience delivering exceptional customer service.
Knowledge and Skills
- Good understanding of current fashion trends.
- Strong product knowledge.
- Ability to advise customers on product features, benefits, and care.
- Computer and retail system proficiency.
- Excellent communication skills.
- Ability to work flexible retail hours and shifts.
- Willingness to work across multiple store locations when required.
Key Responsibilities
As a CRG Sales Consultant, your responsibilities will include:
- Delivering exceptional customer service.
- Building long-term customer relationships.
- Understanding customer needs and recommending suitable products.
- Achieving and exceeding store sales targets.
- Providing expert fashion and product advice.
- Keeping up to date with current fashion trends.
- Promoting products confidently.
- Maintaining high visual merchandising standards.
- Ensuring store presentation and cleanliness.
- Using retail technology to support sales and customer service.
- Following Woolworths and Country Road Group policies and procedures.
- Handling merchandise carefully to minimise wastage.
- Remaining visible and available on the sales floor to assist customers.
- Working flexible shifts as required.
Skills and Competencies
Successful candidates should demonstrate:
- Passion for fashion and retail.
- Strong customer service skills.
- Sales confidence.
- Excellent communication skills.
- Relationship-building ability.
- Attention to detail.
- Professional appearance.
- Positive attitude.
- Teamwork.
- Adaptability.
- Time management skills.
- Ability to work in a fast-paced environment.
- Commitment to delivering outstanding customer experiences.
Why Join Woolworths Country Road Group?
Working for the Country Road Group at Woolworths provides an opportunity to build a rewarding career with one of South Africa’s leading premium fashion retailers. Employees become part of a customer-focused team committed to quality, innovation, and exceptional service while gaining valuable retail experience and opportunities for long-term career growth.
If you enjoy fashion, love helping people, and are motivated by delivering exceptional customer experiences, this full-time Sales Consultant opportunity at Gateway could be the perfect next step in your retail career.
Closing Date: 19 July 2026
Skhumbuzo Shandu is the founder of Careers With Shandu, a platform dedicated to helping South Africans access job opportunities, learnerships, and career development resources.
He focuses on sharing clear, practical, and up-to-date information to help matriculants, graduates, and job seekers navigate applications and build their careers.
Through his work, he aims to make opportunities easier to understand and accessible to everyone, especially young people entering the workforce.
