Administrator x2 at Wits Health Consortium
Job title: Administrator (X2)(12 Month Fixed Term Contract)
Type: Permanent ☐ Fixed Term ☒ Temporary ☐
Main purpose of the job:
To coordinate the day-to-day operations of the SYNAPSE Research Clinic,
where multiple studies and clinical trials are conducted. This includes, but not
limited to participant engagement, participant consent, biometric system
operations, administrative data collection, reimbursement procedure and
documentation, participant recruitment and retention activities and support
across all study activities. The role will also support study data management
activities, including data quality control, electronic data capturing, data
verification and the maintenance of accurate and complete study records.
Location: SYNAPSE Research Clinic, Edendale, Pietermaritzburg.
Closing date: 05 November 2026
Submit detailed CV to: vacancies12@witshealth.co.za
Advert reference number: DM01-Administrator – Synapse
In accordance with our Employment Equity goals and plan, preference will be given to suitable applicants
from designated groups as defined in the Employment Equity Act 55 of 1998 and subsequent amendments
thereto.
Key performance areas:
Receiving of visitors/clients and referring them accordingly.
Answering and transferring calls to the respective departments/ staff members.
Filing and Photocopying study documents.
Participant Engagement
Participant Consent and Biometric System Operations
Perform study data quality control activities, including first-level (QC1) and second-level (QC2) quality checks,
in accordance with study-specific procedures.
Capture and verify study data in electronic data capture systems, ensuring accuracy, completeness and
timely data entry.
Assist with identifying, documenting and resolving data discrepancies and queries in collaboration with study
staff.
Maintain accurate, complete and organised study records, including filing, tracking and archiving of study
documents.
Manage participant Reimbursement Procedure And Document accordingly
Participant Recruitment and Retention Activities Support
Support Across All Study Activities
Responsible for delivery of files, documents, correspondence for study staff.
Organise staff meetings, Take and distribute minutes.
Manage petty cash re-imbursements.
Book participant’s follow – up visits.
Prepare participants filed for follow-up visits.
File documents as required.
Stock ordering and maintenance of stock inventory.
General Office administration.
Required minimum education and training
Matric Certificate.
Certificate/Diploma in administration, office management, or healthcare admin is an advantage.
Computer literacy, including proficiency in Microsoft Office applications (Word, Excel, Outlook) and the ability
to work with electronic data capture and data management systems.
Valid driver’s licence.
Fluent in English and IsiZulu.
Desirable additional education, work experience and personal abilities
Ability to communicate in at least one local language.
Friendly and positive attitude.
Sense of urgency.
Time conscious.
Ability to work with low supervision.
Attention to detail.
Basic medical terminology would be helpful.
Good communication skills- for working with clinical staff, patients, and research coordinators.
Good organisational skills, attention to detail and ability to maintain accurate study documentation.
Understanding of clinical research data quality requirements and ALCOA+ principles would be advantageous.
Required minimum work experience
Minimum 1–2 years’ experience in an administrative, data capturing or similar role.
Previous experience in a healthcare, clinical research or clinical trial setting would be advantageous.
Experience in data capturing, data quality control, document management or electronic data capture
systems would be advantageous.
Physical and/or special skills
Valid Certificate preferred:
- Good Clinical Practice.
- Human Subject Protection.
- TRREE (Training and resources in Research Ethics Evaluation).
Should you be interested in applying for this vacancy, please send an email to vacancies12@witshealth.co.za.
The subject heading of the email must read DM01-Administrator – Synapse and the job title of position
applying for. Please include the following documentation:
- A cover letter (maximum one page) that clearly states which vacancy you are applying for
- A detailed CV
Skhumbuzo Shandu is the founder of Careers With Shandu, a platform dedicated to helping South Africans access job opportunities, learnerships, and career development resources.
He focuses on sharing clear, practical, and up-to-date information to help matriculants, graduates, and job seekers navigate applications and build their careers.
Through his work, he aims to make opportunities easier to understand and accessible to everyone, especially young people entering the workforce.
