Cashiers – Durban (Talent Pool)
Job Information
Company: Dis-Chem Pharmacies Limited
Job Title: Cashier
Talent Pool: Durban Stores
Location: Durban, KwaZulu-Natal
Division: Retail
Industry: FMCG
Job Functional Area: Sales
Experience Level: Entry Level
Employment Type: Contract
Minimum Qualification: Grade 12 / Matric
Required Experience: At least 6 months’ cashier or till operations experience
Posted Date: 20 October 2026
Closing Date: 27 October 2026
Salary: Market-related
Job Overview
Dis-Chem Pharmacies Limited is inviting applications from experienced cashiers for its Durban stores through its Cashiers Talent Pool. The contract position focuses on providing customer service at the point of sale while ensuring customers receive a high-quality shopping experience.
The successful candidates will be responsible for processing customer transactions on the Dis-Chem operating system in accordance with company policies and Standard Operating Procedures (SOPs). Accuracy is essential, as the role requires careful handling of payments, prevention of transaction errors and the reduction of fraud risks.
Cashiers will process purchases and payments, handle cash and bank card transactions, assist with refunds and merchandise exchanges when authorised, process loyalty cards, and maintain the security of cash and other transactions. The role also involves responding to customer queries, communicating complaints and compliments to supervisors or management, and following the company’s customer service and security procedures.
Applicants must have Grade 12 or Matric, at least six months of cashier or till operations experience, computer literacy in MS Office, sound numerical skills and a strong command of English. Candidates must also be willing and able to work retail hours.
Minimum Requirements
Applicants must meet the following essential requirements:
- Qualification: Grade 12 / Matric.
- Experience: At least six months’ experience in cashier or till operations.
- Computer Literacy: Must be computer literate, including MS Office.
- Numerical Skills: Sound numerical ability.
- Language: Strong command of English.
- Customer Service: Basic customer service skills.
- Working Hours: Willingness and ability to work retail hours.
Advantageous Requirement
- Knowledge of a third additional language.
Duties and Responsibilities
1. Customer Service
The successful candidate will be responsible for providing professional service to customers at the point of sale. Duties include:
- Following Dis-Chem’s customer service policies and procedures.
- Establishing professional relationships with customers.
- Reporting customer complaints and compliments to the Frontline Supervisor or store management.
- Meeting the customer turnover hourly rate.
- Staying informed about current sales and promotions.
- Applying Dis-Chem’s five-star communication principles.
- Responding to queries about store merchandise.
- Ensuring that colleagues and customers are not exposed to risks.
2. Cashiering and Payment Processing
Cashiers must process customer transactions accurately and in accordance with company procedures. Responsibilities include:
- Processing purchases and receiving payments through cash, bank cards, vouchers, coupons and other payment methods accepted by Dis-Chem.
- Processing sales, refunds and payments.
- Managing cash flow and maintaining cash drawers.
- Ensuring all line voids and price changes are approved and signed off by a supervisor.
- Placing cash in the drop safe according to Dis-Chem’s SOPs.
- Keeping all money securely inside the till.
- Handling daily takings confidentially and discussing them only with management.
3. Loyalty Cards and Merchandise Returns
- Processing loyalty cards, including those linked to accelerator partners such as Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks.
- Exchanging merchandise and accepting returned goods when authorised.
- Ensuring that all outgoing stock, items and scripts are scanned and paid for.
4. Security and Compliance
- Following Dis-Chem’s security policies and procedures.
- Keeping personal till codes and passwords secure, restricting their use to the authorised cashier and changing passwords regularly.
- Remaining alert to suspicious behaviour and reporting it to management.
- Following company policies to prevent inaccuracies and reduce fraud risks.
- Ensuring that cash and transactions are handled responsibly.
Required Skills and Competencies
Applicants should demonstrate the following:
- In-depth knowledge of operating cash registers and maintaining cash drawers.
- Knowledge of processing sales, refunds and payments.
- Strong written and spoken English.
- Accuracy and attention to detail.
- A presentable appearance.
- Emotional intelligence and social awareness.
- Accountability.
- Problem-solving skills.
- Ability to analyse basic reports.
- Trustworthiness and honesty.
- Time management skills.
Special Conditions of Employment
Applicants must meet the following conditions:
- Be willing and able to work retail hours.
- Have reliable transport and/or reside close to the store.
- Be a South African citizen.
- Have clear credit and criminal records.
Salary and Employment Details
The position is offered on a contract basis, with a market-related salary. The opportunity is part of Dis-Chem’s Durban Cashiers Talent Pool.
How to Apply
Interested applicants should apply for the Cashiers – Durban (Talent Pool) position at Dis-Chem Pharmacies Limited.
Location: Durban, KwaZulu-Natal
Closing Date: 27 October 2026
Important Application Information
Only successful applicants will be contacted. Applicants who have not been contacted within two weeks after the closing date should consider their applications unsuccessful.
Dis-Chem Pharmacies is an equal opportunity employer. Its approved Employment Equity Plan and targets will be considered during recruitment in alignment with its Employment Equity and Transformation Strategy. The company also actively supports the recruitment of people with disabilities.
Skhumbuzo Shandu is the founder of Careers With Shandu, a platform dedicated to helping South Africans access job opportunities, learnerships, and career development resources.
He focuses on sharing clear, practical, and up-to-date information to help matriculants, graduates, and job seekers navigate applications and build their careers.
Through his work, he aims to make opportunities easier to understand and accessible to everyone, especially young people entering the workforce.
