Work in a Beautiful Safari Destination in South Africa
If you are passionate about customer service, hospitality, and working in a unique environment, this Receptionist position at Finfoot Lake Reserve is a great opportunity in 2026.
Located in the North West province, this role offers the chance to work at a well-known safari destination that forms part of the Dream Hotels & Resorts portfolio.
📍 Location: North West, South Africa
📅 Closing Date: 08 May 2026
💼 Job Type: Permanent
📌 Reference: Fin_Receptionist
🏨 About Finfoot Lake Reserve
Finfoot Lake Reserve is a popular safari lodge near the Greater Pilanesberg area, known for offering memorable experiences to guests from around the world.
Operated by Dream Hotels & Resorts, the lodge focuses on:
- Sustainability
- Customer experience
- Community impact
- High service standards
🧾 Job Overview
As a Receptionist, you will be the first point of contact for guests visiting or staying at the lodge.
Your role is to ensure:
- Smooth check-in and check-out processes
- Excellent guest service
- Positive guest experiences
This is a customer-facing role that requires professionalism, friendliness, and strong communication skills.
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Why This Job Is a Great Opportunity
Working at Dream Hotels & Resorts offers:
- ✔ Permanent employment
- ✔ Experience in hospitality and tourism
- ✔ Opportunity to work in a safari environment
- ✔ Career growth in the hotel industry
🛎️ Key Responsibilities
1. Guest Check-In and Check-Out
- Welcome guests warmly
- Handle check-in and check-out processes
- Process payments and bookings
2. Reservations Management
- Manage room bookings and cancellations
- Keep guest records accurate
- Work with the reservations team
3. Customer Service and Guest Support
- Respond to guest requests and enquiries
- Assist with special arrangements
- Handle complaints professionally
4. Communication and Coordination
- Answer phone calls and emails
- Communicate with internal departments
- Ensure smooth operations
5. Administrative Duties
- Maintain guest records
- Assist with billing and invoicing
- Keep documentation organized
6. Guest Experience Enhancement
- Provide information about local attractions
- Help guests plan activities
- Promote lodge services and amenities
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🎯 Skills and Competencies
To succeed in this role, you need strong hospitality and communication skills.
Essential Skills:
- Customer service skills
- Communication skills
- Attention to detail
- Problem-solving ability
Personal Qualities:
- Friendly and welcoming
- Professional and presentable
- Reliable and responsible
- Able to work under pressure
🎓 Minimum Requirements
To apply, you must have:
- 1–2 years front-of-house or receptionist experience
- 2 years customer service experience
📍 Work Environment
You will work in a:
- Safari lodge environment
- Customer-facing role
- Hospitality setting
This is a dynamic and people-focused job.
📈 Career Growth Opportunities
This role can lead to:
- Front Office Supervisor
- Guest Relations Manager
- Hotel Management roles
⚖️ Company Values
Dream Hotels & Resorts focuses on:
- Integrity and accountability
- Sustainability
- Diversity and inclusion
- Excellence and innovation
⚠️ Important Notes
- Only shortlisted candidates will be contacted
- Ensure your CV highlights relevant experience
- Apply before 08 May 2026
📝 How to Apply
Application Steps:
- Prepare your updated CV
- Highlight your customer service experience
- Apply online using reference: Fin_Receptionist
- Submit before the deadline
💡 Tips to Get Hired
- Show strong customer service experience
- Highlight your communication skills
- Be professional and friendly
- Demonstrate ability to handle guests
🔚 Final Thoughts
The Receptionist role at Finfoot Lake Reserve is perfect for individuals who:
- Enjoy working with people
- Want a career in hospitality
- Are passionate about delivering great service
👉 Apply Now
Don’t miss this opportunity to work in a unique safari environment.
Apply today and start your hospitality career in South Africa.
CLICK HERE TO APPLY
Skhumbuzo Shandu is the founder of Careers With Shandu, a platform dedicated to helping South Africans access job opportunities, learnerships, and career development resources.
He focuses on sharing clear, practical, and up-to-date information to help matriculants, graduates, and job seekers navigate applications and build their careers.
Through his work, he aims to make opportunities easier to understand and accessible to everyone, especially young people entering the workforce.
