GALXBOY Vacancies 2026 offer two permanent employment opportunities in Gauteng. The positions include a Customer Service Consultant in Johannesburg and an Assistant Store Manager in Vanderbijlpark. Both roles require Matric and relevant work experience.
Interested applicants should review the requirements before submitting their applications. The Customer Service Consultant vacancy closes on 25 October 2026. The Assistant Store Manager vacancy closes on 28 October 2026.
Overview of GALXBOY Vacancies 2026
GALXBOY is a proudly South African streetwear brand known for its bold designs and cultural relevance. The company has grown from underground youth culture into a recognised national fashion label.
These vacancies offer opportunities for candidates interested in retail operations and customer service. However, each position has different responsibilities and experience requirements.
| Vacancy | Location | Employment Type | Closing Date |
|---|---|---|---|
| Customer Service Consultant | Johannesburg, Gauteng | Permanent | 25 October 2026 |
| Assistant Store Manager | Vanderbijlpark, Gauteng | Permanent | 28 October 2026 |
Applicants should apply through the official GALXBOY recruitment portal. Review each job description carefully to determine which position matches your experience.
1. GALXBOY Customer Service Consultant Vacancy 2026
Location: Johannesburg, Gauteng
Division: Customer Service
Industry: Customer Services
Job Function: Operations
Employment Type: Permanent
Closing Date: 25 October 2026
What Does the Customer Service Consultant Do?
The Customer Service Consultant provides frontline support to GALXBOY customers. The successful candidate will assist customers with online and in-store enquiries.
The role also involves resolving complaints and improving the customer experience. Candidates must communicate professionally across different customer service channels.
Key Responsibilities
The Customer Service Consultant will perform the following duties:
- Respond promptly to customer enquiries through emails and telephone calls.
- Maintain a positive, empathetic and professional attitude.
- Resolve customer complaints and escalate complex issues when necessary.
- Meet daily, weekly and monthly customer service key performance indicators.
- Process orders, forms, applications and customer requests.
- Maintain accurate records of customer interactions and transactions.
- Develop product knowledge to answer customer questions effectively.
- Coordinate with colleagues to resolve customer issues.
- Provide feedback on customer service processes.
- Report customer concerns and escalations to the line manager.
Customer Service Consultant Requirements
Applicants must meet the following requirements:
- A Matric certificate is compulsory.
- One to two years of call centre or service correspondence experience is required.
- Familiarity with help desk applications is necessary.
- Proficiency in Microsoft Office Suite is required.
- Additional certification in Office Management or Microsoft Office is advantageous.
Candidates should demonstrate strong communication skills and a customer-focused approach. Experience handling customer enquiries and complaints will be particularly relevant.
How to Apply for the Customer Service Consultant Vacancy
Interested candidates can submit their applications through the official recruitment portal.
The closing date is 25 October 2026. Applicants should submit their applications before the deadline.
2. GALXBOY Assistant Store Manager Vacancy 2026
Location: Vanderbijlpark, Gauteng
Division: Cluster 3
Industry: Retail
Job Function: Sales
Minimum Experience: Associate
Employment Type: Permanent
Closing Date: 28 October 2026
What Does the Assistant Store Manager Do?
The Assistant Store Manager supports the daily operations of a GALXBOY retail store. The role involves supervising staff, managing stock and maintaining excellent customer service.
The successful candidate will also help the store achieve its sales targets. In addition, they must maintain a clean, safe and visually appealing shopping environment.
Key Responsibilities
The Assistant Store Manager will oversee several important areas.
Customer Service and Sales Leadership
- Lead the sales team by setting a positive example.
- Support the achievement of personal and company sales targets.
- Monitor sales indicators, including units per transaction, average transaction value and turnover.
- Supervise the shop floor and allocate staff according to zoning guidelines.
- Assist customers and resolve complaints promptly.
- Address staff issues when necessary.
Visual Merchandising
- Implement visual merchandising guidelines.
- Submit weekly visual merchandising photographs.
- Conduct regular store checks throughout the day.
- Ensure products are correctly tagged, priced, steamed and displayed.
- Replenish merchandise to maintain product availability.
- Train and assess team members on visual merchandising standards.
Inventory Control
- Process deliveries on the day of receipt.
- Check stock quantities against delivery invoices.
- Tag, hang, steam and price incoming merchandise.
- Capture stock accurately on the system.
- Maintain an organised stockroom.
- Conduct weekly and monthly stock counts.
- Submit accurate stocktake reports.
- Implement risk controls to reduce stock losses.
Daily Store Operations
- Manage staff attendance and timekeeping.
- Follow the required opening and closing procedures.
- Oversee point-of-sale operations and cash-ups.
- Manage cash drops and general housekeeping.
- Process refunds and exchanges according to company policy.
- Escalate operational issues when necessary.
Assistant Store Manager Requirements
Candidates must meet the following requirements:
- A Matric certificate is compulsory.
- Two to three years of retail experience is required.
- A relevant tertiary qualification is advantageous.
- Strong leadership and customer management abilities are essential.
- Applicants must demonstrate excellent communication and interpersonal skills.
- A customer-focused attitude and basic business management knowledge are required.
Applicants should have experience supporting retail teams and managing store operations. Knowledge of inventory control and sales performance will also be valuable.
How to Apply for the Assistant Store Manager Vacancy
Eligible candidates can apply through the official GALXBOY recruitment portal.
The closing date is 28 October 2026. Submit your application before the deadline to be considered.
Important Information Before Applying
Applicants should take the following steps before submitting their applications:
- Read the relevant job description carefully.
- Confirm that they meet the minimum educational requirements.
- Check that their work experience matches the advertised criteria.
- Prepare an updated CV highlighting relevant skills and experience.
- Ensure their contact details are correct.
- Use the official application links provided above.
- Submit their applications before the respective closing dates.
Neither advertisement specifies a salary amount. Applicants should consult the employer for further information about remuneration and any additional employment conditions.
Frequently Asked Questions About GALXBOY Vacancies 2026
Which positions are available at GALXBOY in 2026?
GALXBOY is advertising a Customer Service Consultant position in Johannesburg and an Assistant Store Manager position in Vanderbijlpark.
Is Matric required for these GALXBOY vacancies?
Yes. Both positions require a Matric certificate. A relevant tertiary qualification is advantageous for the Assistant Store Manager role.
How much experience do applicants need?
The Customer Service Consultant position requires one to two years of call centre or service correspondence experience. The Assistant Store Manager position requires two to three years of retail experience.
Skhumbuzo Shandu is the founder of Careers With Shandu, a platform dedicated to helping South Africans access job opportunities, learnerships, and career development resources.
He focuses on sharing clear, practical, and up-to-date information to help matriculants, graduates, and job seekers navigate applications and build their careers.
Through his work, he aims to make opportunities easier to understand and accessible to everyone, especially young people entering the workforce.
