ADMINISTRATIVE ASSISTANT – UPD DURBAN
Company: Clicks Group – United Pharmaceutical Distributors (UPD)
Location: Pinetown, Durban, KwaZulu-Natal
Job Type: Permanent
Listing Reference: click_027716
Closing Date: 1 November 2026
Remuneration: Market Related
JOB OVERVIEW
Clicks Group is looking to recruit an Administrative Assistant to join United Pharmaceutical Distributors (UPD) at its Durban branch. The successful candidate will report to the Finance & Risk Manager I and provide essential reception and administrative support to ensure the smooth running of daily operations.
This opportunity is suitable for an organised, professional and detail-oriented individual with administrative experience in a sales, retail, distribution or wholesale environment. The successful applicant will assist with document management, invoice processing, supplier and customer communication, claims administration, and the investigation of receiving discrepancies.
KEY RESPONSIBILITIES
The successful candidate will be responsible for:
- Answering, screening and directing incoming telephone calls to the relevant departments.
- Welcoming visitors, suppliers and contractors and assisting with general reception enquiries.
- Performing administrative duties, including filing, scanning, printing and document control.
- Assisting with invoice capturing and following up on outstanding supporting documents.
- Providing administrative support to Finance, Procurement, Operations and Warehouse teams.
- Assisting with processing CSTs and claims.
- Investigating and escalating receiving discrepancies, including stock shortages, over-deliveries, incorrect products and documentation errors.
- Maintaining trackers for outstanding Goods Received Invoice Receipt (GRIR) items and unresolved receiving discrepancies.
- Retrieving goods received notes (GRNs), delivery notes, purchase orders and other documents to support stock investigations.
- Communicating professionally with suppliers, customers and internal departments.
- Monitoring stationery and office consumables and arranging replenishment when necessary.
- Ensuring accurate record-keeping and efficient administrative processes.
MINIMUM REQUIREMENTS
Qualifications:
- Grade 12 (Matric) is essential.
- A post-matric certificate or qualification in Administration will be an advantage.
Experience:
- A minimum of 1–2 years’ experience in an administrative role within a sales, retail or operations environment.
- Distribution or wholesale experience, together with administrative experience, is required.
REQUIRED SKILLS AND COMPETENCIES
Applicants should demonstrate the following skills and competencies:
- Strong written and verbal communication skills.
- Good planning, organisational and time-management abilities.
- Excellent attention to detail and accuracy.
- Ability to analyse information and investigate discrepancies.
- Ability to follow instructions, policies and procedures.
- Professional customer service and stakeholder communication.
- Ability to meet deadlines and deliver results.
- Strong filing, record-management and administrative skills.
- Integrity, professionalism and adherence to company values.
HOW TO APPLY
Interested and suitably qualified candidates are encouraged to apply online through the official Clicks Group careers platform.
Listing Reference: click_027716
Closing Date: 1 November 2026
Please ensure that your CV is updated and clearly reflects your administrative experience, qualifications and relevant skills before submitting your application.
Important: This is a permanent employment opportunity based in Pinetown, Durban. The remuneration is market-related, and the position is designated as an Employment Equity (EE) position.
Skhumbuzo Shandu is the founder of Careers With Shandu, a platform dedicated to helping South Africans access job opportunities, learnerships, and career development resources.
He focuses on sharing clear, practical, and up-to-date information to help matriculants, graduates, and job seekers navigate applications and build their careers.
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