Apply for the Retail Store Assistant position at Dis-Chem Pharmacies Midlands Mall. Permanent retail job opportunity for candidates with Matric and retail experience.
Retail Store Assistant Vacancy at Dis-Chem Pharmacies
Dis-Chem Pharmacies is currently hiring a Retail Store Assistant for its Midlands Mall branch in Pietermaritzburg. This permanent opportunity is suitable for candidates with retail experience who are passionate about customer service and store operations.
The company is looking for a reliable and hardworking individual who can assist with the smooth daily running of the store. The role includes customer support, stock control, cash handling, administration, and operational assistance.
Job Details
- Position: Retail Store Assistant
- Company: Dis-Chem Pharmacies
- Location: Pietermaritzburg
- Job Type: Permanent
- Closing Date: 20 May 2026
About the Role
The successful candidate will support management with store operations while ensuring customers receive excellent service at all times. The role also involves maintaining accurate stock processes, handling cash transactions, and assisting with administration duties.
This opportunity is ideal for someone who works well under pressure, pays attention to detail, and enjoys working in a fast-paced retail environment.
Minimum Requirements
Essential Qualifications
Applicants must have:
- Grade 12 / Matric certificate
- Basic computer literacy
- Knowledge of:
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- SAP systems
- Previous retail experience
Main Duties and Responsibilities
Customer Service
The Retail Store Assistant will:
- Assist customers with enquiries and complaints professionally
- Resolve customer stock queries quickly
- Maintain positive customer relationships
- Direct customers to the correct departments when needed
- Ensure high customer service standards are maintained
Cash and Transaction Management
Responsibilities include:
- Handling refunds and returns accurately
- Managing floats, petty cash, and cash on hand
- Controlling shorts and overs at point of sale
- Preparing daily reconciliations
- Ensuring sufficient branch change for cashiers
Stock Control and Administration
The successful candidate will also:
- Assist with stock control and high-risk stock management
- Process returned goods correctly
- Verify deliveries and invoices
- Support the Receiving Manager with Distribution Centre claims
- Maintain proper filing and document control systems
Communication and Coordination
Additional duties include:
- Maintaining good communication with customers and staff
- Liaising with departments regarding operational issues
- Providing customer feedback when required
Skills and Competencies Required
Dis-Chem is looking for candidates with:
- Good retail administration knowledge
- Strong operational understanding
- Excellent communication skills
- Teamwork abilities
- Strong customer service skills
- Leadership potential
- Honesty and reliability
- Ability to work under pressure
- Strong attention to detail
- Good organisational skills
Special Employment Conditions
Applicants must:
- Be South African citizens
- Have a clear criminal and credit record
- Be willing to undergo MIE verification
Having a valid driver’s license and reliable transport will be advantageous.
Salary and Benefits
Successful candidates may receive:
- Market-related salary
- Medical aid benefits
- Provident fund
- Staff account benefits
Important Information
Only shortlisted applicants will be contacted. If you do not receive feedback within two weeks after the closing date, please consider your application unsuccessful.
Dis-Chem Pharmacies supports Employment Equity and encourages people with disabilities to apply.
How to Apply
Applicants can submit their applications through the official Dis-Chem careers platform below:
Skhumbuzo Shandu is the founder of Careers With Shandu, a platform dedicated to helping South Africans access job opportunities, learnerships, and career development resources.
He focuses on sharing clear, practical, and up-to-date information to help matriculants, graduates, and job seekers navigate applications and build their careers.
Through his work, he aims to make opportunities easier to understand and accessible to everyone, especially young people entering the workforce.
