Epsidon Technology Holdings is looking for a Receptionist to join its Nology division in Pretoria, Gauteng. This is a permanent opportunity for someone with administrative, reception and office support skills.

The role involves much more than answering phones and welcoming visitors. The successful candidate will also assist with administration, procurement, stock control, data capturing, office facilities and general support to management.

Job Overview

About the Receptionist Position

The main purpose of this position is to provide administrative and clerical support to ensure that office services operate effectively and efficiently.

The successful candidate will be the first point of contact for clients and visitors while also supporting the HR & Facilities Manager, directors and other departments.

This position may suit someone with experience as a:

• Receptionist
• Administrative Assistant
• Office Administrator
• Personal Assistant
• Front Desk Administrator
• Office Support Administrator

Main Duties and Responsibilities

Reception and Front Desk Duties

The successful candidate will be responsible for:

• Welcoming clients and visitors professionally.
• Creating a positive office atmosphere.
• Answering telephone calls.
• Taking messages and redirecting calls.
• Monitoring and reporting telephone line quality.
• Managing boardroom bookings.
• Organising and maintaining files and records.
• Creating and maintaining spreadsheets and departmental documentation.
• Arranging mail collection and distribution.
• Receiving and distributing parcels and office supplies.
• Recording staff movement.

Administrative Support

The Receptionist will also provide administrative support, including:

• Assisting the HR & Facilities Manager and directors.
• Performing PA-related duties when required.
• Ordering and reconciling staff lunch orders.
• Submitting invoices for payment.
• Communicating with lunch suppliers regarding complaints or queries.
• Managing vending machine refills and maintenance.
• Capturing operational report data.
• Coordinating internal training.
• Capturing invoices and budget information.

Procurement and Stock Control

An important part of the job involves managing office supplies and procurement activities.

Duties include:

• Ordering stationery.
• Managing stationery stock.
• Updating stock control sheets weekly.
• Completing purchase requisition forms.
• Submitting approved purchase documentation to Finance.
• Requesting quotations for groceries and office supplies.
• Managing inventory.
• Monitoring the use of office supplies.

General Office and Facilities Duties

The successful candidate may also be required to:

• Supervise cleaning staff when the HR & Facilities Manager is absent.
• Report damaged furniture, faulty appliances and other maintenance issues.
• Monitor office equipment and recommend replacements where necessary.
• Ensure equipment such as printers and air conditioners are serviced.
• Monitor parking and report problems.
• Manage groceries, stationery, furniture and office supplies.
• Ensure the reception operates efficiently.
• Help maintain the reception Standard Operating Procedure (SOP).
• Liaise with the telephone service provider to ensure the phone system is working properly.
• Complete tasks on time and provide feedback within 24 hours where required.

Skills That Could Help You Get This Job

Based on the duties listed, strong candidates should demonstrate experience or skills in:

• Reception and customer service.
• Telephone etiquette.
• Administrative support.
• Microsoft Excel and spreadsheets.
• Data capturing.
• Filing and record keeping.
• Stock control.
• Procurement processes.
• Invoice capturing.
• Office administration.
• Time management.
• Communication.
• Organisation and attention to detail.

Because this is an IT and services environment, being comfortable with technology and willing to learn new systems could also be beneficial.

Possible Interview Questions and Answers

1. Why do you want to work as a Receptionist?

Example answer:

I enjoy working with people and creating a professional and welcoming environment. I also enjoy administrative work, organising information and supporting a team. This position interests me because it combines reception duties with administration, stock control and office support.

2. How would you deal with a difficult visitor or caller?

Example answer:

I would remain calm, professional and respectful. I would listen carefully to understand the person’s concern and try to assist them within my responsibilities. If necessary, I would escalate the matter to the appropriate manager or department.

3. How do you manage multiple tasks at the same time?

Example answer:

I prioritise tasks based on urgency and importance. I use lists, calendars and reminders to keep track of deadlines. If something urgent comes up, I remain flexible while ensuring that other important tasks are completed on time.

4. What experience do you have with stock control?

Example answer:

I understand the importance of monitoring stock levels, keeping accurate records and ensuring that office supplies are available when needed. I am comfortable using spreadsheets to record stock and can report shortages or discrepancies to management.

5. What would you do if the telephone system stopped working?

Example answer:

I would first confirm the nature of the problem and report it through the correct channels. I would communicate with the relevant service provider or IT support team and keep management informed until the issue is resolved.

6. How would you handle confidential information?

Example answer:

I understand that confidential information must be handled responsibly. I would only share information with authorised people and follow company procedures regarding documents, records and sensitive information.

Frequently Asked Questions

Where is the job located?

The position is based in Pretoria, Gauteng.

Is this a permanent job?

Yes. This is a permanent position.

When is the closing date?

The closing date is 30 September 2026.

Is this only a receptionist job?

No. The role includes reception duties but also involves administration, procurement, stock control, data capturing, facilities support and assistance to management.

What experience should I include on my CV?

Include any experience with:

• Reception.
• Administration.
• Customer service.
• Data capturing.
• Microsoft Excel.
• Stock control.
• Procurement.
• Filing and document management.
• Invoice processing.
• Office coordination.

How to Improve Your Application

Before applying, update your CV and highlight the skills most relevant to this position. Use terms such as Receptionist, Administrative Support, Data Capturing, Stock Control, Procurement, Microsoft Office, Customer Service and Office Administration where they accurately describe your experience.

Also make sure your CV shows that you are organised, professional, able to communicate effectively and capable of handling multiple responsibilities.

📅 Closing Date: 30 September 2026

CLICK HERE TO APPLY

Skhumbuzo Shandu

Skhumbuzo Shandu is the founder of Careers With Shandu, a platform dedicated to helping South Africans access job opportunities, learnerships, and career development resources.
He focuses on sharing clear, practical, and up-to-date information to help matriculants, graduates, and job seekers navigate applications and build their careers.
Through his work, he aims to make opportunities easier to understand and accessible to everyone, especially young people entering the workforce.